At Ik & Ich we want our customers to be as satisfied with their product as we are. If you find that your CUSHY PLAY MAT is not the correct colour or size you are more than welcome to return it for the full purchase price of the mat (excluding initial shipping costs). For more information please see our Return Policy page.
Unfortunately, we are unable to process exchanges at this time. You are, however, welcome to return your CUSHY PLAY MAT for a full refund (minus shipping costs) and place a new order with your preferred colour. Please contact us at the following e-mail address for assistance:
ikandich@gmail.com
They sure are!
Ik & Ich CUSHY PLAY MATS are made from non-toxic high quality TPU (Thermoplastic Polyurethane) and hold EN safety certifications in accordance with EU safety standards.
Our mats have a 1.5cm thick soft foam core and a special anti-slip surface that will protect your little one from tumbles, slips and cold floors.
Keep your CUSHY PLAY MAT looking like new by periodically cleaning with a soft, damp cloth and mild detergent. For more information check out our care instructions page.
We would love to hear from you. You can contact us at ikandich@gmail.com or through our Contact page in the home menu.